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We want to hear from you! We strive to provide outstanding service to our patrons, and we'd like to hear about any incident you may have encountered at our facilities. The information you provide below will go directly to our Public Relations Manager for delivery to the manager or director of the appropriate division of the RMA. If you desire to be contacted regarding your comments, please check the appropriate button and we will be more than happy to do so as soon as possible.

Before filling out the form below, please read the following information to see whether your concern involves a facility we maintain.

The RMA expressway system consists of the Boulevard Bridge, the Downtown Expressway from Meadow Street east to Interstate 95, and the Powhite Parkway west to Chippenham Parkway.

The "Beltline Expressway" (with the railroad tracks in the middle of the highway) and the Powhite Parkway Extension (west of Chippenham Parkway, with toll plazas at Midlothian Turnpike, Courthouse Road and west of Courthouse Road) are VDOT highways. If your concern involves any of these, please contact VDOT's Richmond District Public Affairs Office at 804-524-6179 or via e-mail at richmondinfo@virginiadot.org.

The Pocahontas Parkway (Route 895 and future Airport Connector) is owned and operated by Transurban, a private company. If your concern involves this roadway, please contact 866-428-6339 or 804-822-3450.

   

If you have a complaint, please fill out the entire form. If you have a comment, question or information request, please begin filling out this form at Question 3.

1. Please tell us the date of the incident:

-- mm/dd/yy

2. At approximately what time did the incident occur?

-- hh:mm am/pm

3. Please click the RMA facility related to your concern:

Powhite Parkway 50-cent toll plaza
Downtown Expressway 50-cent toll plaza
Boulevard Bridge toll plaza
Forest Hill ramp toll plaza
Eleventh Street ramp plaza
Other ramp toll plaza
Powhite Parkway (general)
Downtown Expressway (general)
Boulevard Bridge (general)
Downtown Expressway Parking Deck
Second Street Parking Deck
Carytown Parking Decks
The Diamond
Main Street Station

4. Please enter your comments or questions. If you are entering a complaint, please be as specific as possible, and include a description of the employee, if applicable.

5. Please provide your contact information. This information will be used to contact you regarding your concern and to archive your information for our records. Your information will be kept on file in the RMA's Public Relations Office.

First Name
Last Name
Street Address
Address (cont.)
City
State/Province
Zip/Postal Code
Work Phone
Home Phone
FAX
E-mail

6. Would you like us to contact you regarding your concern?

Yes
No

You can contact us via telephone, mail or e-mail during normal business hours. Here's how to contact us:

Richmond Metropolitan Authority
919 East Main Street, Suite 600
Richmond, VA 23219
Telephone: (804) 523-3300
Fax: (804) 523-3330
E-mail: info@the-rma.org

 

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